Privacy Policy

This privacy statement applies only to the VisitReady Co business operations and including this website.

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We collect some information automatically when you visit the VisitReady Co website, via third-party vendors such as Google Analytics This is aggregated information collected in an anonymous form and includes information such as the number, date and timing of visits to the website and the pages of the website visited frequently. This information is not personal information and is collected for statistical purposes only. You may also choose to provide us with personal information if, for example, you subscribe to our newsletter, send us questions through e-mail, register for an event or participate in our on-line activities. We may sometimes also use automatically collected information about you in conjunction with other data we have about you, including personally identifiable information you have voluntarily provided us.

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You may also choose to provide us with personal information if, for example, you subscribe to our newsletter, send us questions through e-mail, register for an event or participate in our on-line activities. We may sometimes also use automatically collected information about you in conjunction with other data we have about you, including personally identifiable information you have voluntarily provided us. For further details of the personal information we may collect and how we may use this, please refer to our detailed privacy statement.

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Personal information that is collected by VisitReady Co will be used by, and disclosed to, employees, contractors or third-party vendors whose duties require them to use it in order to help VisitReady Co to fulfil transactions with you or to otherwise help VisitReady Co provide goods and/or services to you. Such contractors may be located inside or outside Victoria.  For further details of how third parties will process and handle personal information passed onto them, please refer to our detailed privacy statement.

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We collect information about the content (including ads) you use across this site and use it to make both advertising and content more relevant to you on our network and other partner and customer sites. This is also known as Online Behavioural Advertising and Remarketing. Please advise us if you choose to opt out of this service, or as recommended by Internet Browser applications; clear the cookies and cache files on a regular basis.  This privacy statement applies only to VisitReady Co and its corporate website. It is consistent with the corporate privacy policy.

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Access to and correction of personal information

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You may request access to any personal information that VisitReady Co may have collected about you. Also, you may request correction of your personal information if you can establish that it is not accurate, complete or up-to-date. For access and correction, contact the Managing Director in writing:

 

Contacts

Managing Director

VisitReady Co
80 Dorcas Street Southbank, Vic, 3006, Australia
Tel: (+ 61 3) 9429 2293
Email: connect@visitreadyco.com.au 

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Information we collect via the VisitReady Co business, website and social media channels

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If you choose to engage with any of the services provided by our company and/or our website we collect information in two ways:

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1. Information you provide.  (Personal Information) - For example, you may have signed up to a VisitReady Co subscription to participate within some of our services and we ask for personal information, like your name, email address, telephone number. If you want to join our social media communities, we have access to your publicly visible details, which may include your name and photo; and 

2. Information we get from your interaction with our services. (Aggregated information -  collected in an anonymous form) -  For example, we may identify the type of applications or device you use to access our services, age, gender and interests through third-party vendors such as Google Analytics.

 

If you access social media channels such as Twitter (X), Facebook, YouTube, Google Business, LinkedIn, you should be aware that any information you post onto such media is available for the public to see.  You should therefore check your individual privacy settings for profiles and accounts on social media networks and their privacy policies. VisitReady Co strongly recommends that you regularly check and configure the privacy settings for your profiles and accounts to make sure that you know what information you are making available, and to which audience.

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Data Quality and Security

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While VisitReady Co takes reasonable precautions to protect information it holds from unauthorised use, the nature of the information systems is such that the security of information cannot be guaranteed. In particular, VisitReady Co relies on commercially available technologies for the security of its information systems – this applies not only to VisitReady Co but to the use of online information security systems in general.

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We advise users to follow good security practices when using VisitReady Co services. Basic practices recommended:

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• Install security updates for all software on your computer

• Use reputable anti-virus software and keep this software up to date

• Select strong passwords and keep your passwords safe (Secure Password Guidelines)

• Clear Cached Cookies Regular

• Ensure the website is authentic through the use of Secure Socket Layer (SSL).

 

VisitReady Co relies on the information that users provide and it is the users' responsibility to ensure that information they submit is accurate. Users are prohibited from posing as someone else. VisitReady Co will deactivate accounts and delete information from its database if someone can show that someone inappropriately masqueraded as them.

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Internet user risks

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VisitReady Co does not warrant that the functions contained in the site will be uninterrupted or without error. In addition, VisitReady Co shall not be responsible for the propagation of computer worms, viruses or other harmful components transmitted from this site and other third-party sites.

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VisitReady Co recommends that you ensure that your browser is equipped with updated virus protection software.

 

 Website Usage Measurement

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This website uses Google Analytics tracking code to understand how you are using the internet and the VisitReady Co website.

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We have implemented the following Google Analytics features for Display Advertising:

• DoubleClick Campaign Manager integration

• Demographics and Interest Reporting

• Facebook Tracking Pixels.
   

VisitReady Co and third-party vendors, including Google, use first-party "cookies" (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick & facebook cookie) together  to retrieve statistics on how our visitors use the VisitReady Co website, social media channels and other internet services provided, how long you are on those channels, how you got there etc. Google Analytics cookies do not collect personal identifiable information about your visits to the website. They do however collect other non-personal information including your IP address which is transmitted to and stored by Google on servers internationally. This information will help us understand and better meet our audience's needs.

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VisitReady Co also has other technologies in place that use cookies to allow the website to track personal usage information and "remember" users when they return to this website and other online services provided by VisitReady Co. No personal information will be collected through these processes.

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By using this website, you consent to the processing of data about you by Google in the manner described in Google's Privacy Policy for the purposes set out above.

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How we use information we collect

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VisitReady Co collects information (such as age, gender and interests) in order to understand the type of information and activity you may choose to participate in when engaging with VisitReady Co and its website content, social networks, subscriptions and other services. This information helps us to provide a better service, ensure content is relevant and improve how and when we communicate with you.  For further details of the personal information we may collect and how we may use this, please refer to our detailed privacy statement.

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VisitReady Co will not merge personally identifiable information with non-personally identifiable information collected via Google Analytics tracking code without your consent.

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You can opt-out of Google Analytics for Display advertising using the Ads Settings and/or by using the Google Analytics opt-out browser add-on.  Please note that if you opt-out, you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you in the manner and for the purposes set out above.

 

Data Storage

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Please note that the personal information you submit using some of the services to your company and its website (including Google Analytics, Newsletter Subscriptions and requests) will be stored on secure databases which reside in Australia, and in some cases internationally. If you do not want your personal information being stored offshore, please do not submit personal information to us when you use any of the services on our website.

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GDPR Compliance:

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VisitReady Co is committed to comply with the GDPR:

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1. We will keep your data within VisitReady Co and our trusted third-party technologies we use daily, e.g. Mailchimp etc.
2. VisitReady Co has and will maintain our technical and organisational measures to keep your data safe.
3. VisitReady Co will ONLY process your data for legitimate interest-based purposes.
4. VisitReady Co will follow your instructions regarding the storage and processing of your data. You can withdraw your consent to receive any information from us at any time.
5. You have the right to ‘be forgotten’ or to request that VisitReady Co erases your personal data, especially data that is no longer necessary.
6. If there is ever a data breach, VisitReady Co will notify you without delay with the next steps to protect your data.